Legal
SMS program & opt-in
Updated Oct 10, 2026
About the Program
When you opt in, Bay Home Crew sends service-related text messages to the mobile number you provide. We use texting only to coordinate your service — we do not send marketing or promotional messages. Messages you may receive include:
- Appointment confirmations, scheduling updates, and reminders
- Technician arrival ("on my way") notifications
- Follow-ups about estimates you requested or work we completed
- Two-way conversational replies to your questions
Program Terms
- Message frequency varies based on your service activity.
- Message and data rates may apply. Contact your wireless carrier for details.
- Opt out anytime: reply STOP to cancel. You may receive a final message confirming your opt-out.
- Need help? Reply HELP, email contact@bayhomecrew.com, or call (510) 500-5278.
- Texting is always optional. Consent is not a condition of purchasing any goods or services — you can book and receive all Bay Home Crew services without agreeing to receive text messages, and we will contact you by phone instead.
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service (SMS terms in section 20).
Request Service & Opt In
Use the form below to request a callback about your service needs. If you would also like text updates, check the optional consent box — it is never required, and leaving it unchecked simply means we contact you by phone only.